World Wide Appliance Parts - Terms Of Service

Disclaimer
This page may contain other proprietary notices and copyright information, the terms of which must be observed and followed. INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. WWAPARTS may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. WWAPARTS does not want to receive confidential or proprietary information from you through our web site. Please note that any information or material sent to WWAPARTS will be deemed NOT to be confidential. By sending WWAPARTS any information or material, you grant WWAPARTS an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that WWAPARTS is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. Information WWAPARTS publishes on the World Wide Web may contain references or cross references to other products, programs and services that are not announced or available in your country. Such references do not imply that WWAPARTS intends to announce such products, programs or services in your country. Consult a WWAPARTS representative for information regarding the products, programs and services which may be available to you. WWAPARTS makes no representations whatsoever about any other web site which you may access through this one. When you access a non-WWAPARTS web site, please understand that it is independent from WWAPARTS and that WWAPARTS has no control over the content on that web site. In addition, a link to a non WWAPARTS web site does not mean that WWAPARTS endorses or accepts any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature. IN NO EVENT WILL WWAPARTS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Furthermore, all information contained within this website is the property of WWAPARTS Copyright 2008.

Shipping & Tracking:
• Customers wishing to track their orders shipped through us can do so by emailing us at: support@wwaparts.com and we will gladly email back to you the web link to the shippers tracking page and your specific tracking number for your order so that you may track you order.
• If you still have questions about an order that has not arrived, please contact us at: gsupport@wwaparts.com and we will be happy to help you.

Cancellation of Orders:
You can cancel an order after you've completed it, provided that we have not already finished processing the order for shipment.* To cancel after your order is completed, call Customer Service at 800-853-0515 from 8 a.m. to 4 p.m. (PST) M-F.
*We will do our best to act on your request to cancel orders after you have placed them. However, we fill orders quickly and may have already processed your order for shipping. If we are unable to cancel your order before it has been processed, you can return any unwanted items to us after you receive them provided the guidelines outlined in the returns and exchanges sections are met.

Returns:
All sales are final
All returns are handled on a case by case basis.
Returns are credited to the original purchasers and by original payment method.
Purchaser is required to contact WWAPARTS Immediately upon encountering issue with the product or products purchased.
In the case of a return customers are required to obtain an RMA #. (Return Materials Authorization) by contacting WWAPARTS.
Returns take 3 to 4 weeks.
All returns are subject to a 15% re-stocking fee. Returns must be received within 10 days of customers receipt of merchandise.
Returns must be in original package, un-opened and unused and or un-installed. The way you received your merchandise is the way it must be returned and with all paper work and warranty information in tack! There are no exceptions.
Products returned must be in the same condition you received or a refund will not be issued.
Customer is advised to obtain shipping insurances as needed when returning products. WWAPARTS can not be held accountable for any lost or damaged merchandise being returned.
If an error occurred on our part in shipping your order, we will issue a credit for any applicable shipping. Otherwise all returns are shipped back to WWAPARTS at customers expense.

Defective Products.
Defective products are handled on a case by case basis.
Many items we sell are of a sensitive electronic and mechanical nature. By installing the part incorrectly or being installed by a unqualified mechanic can permanently damage the part there by voiding all manufactures/WWAPARTS warranties and are non-refundable.
If a return/refund /exchanges deemed applicable and if only authorized by WWAPARTS all shipping costs will be incurred by the customer.

Exchanges & Upgrades
Exchanges must be approved in advance and customer must obtain an RMA #. (Return Materials Authorization)
Exchange process can take 10 to 15 business days to process.
Exchanges must be received within 15 days of customers receiving receipt.
Exchanges must be in original package, un-opened and unused and or un-installed. The way you received your merchandise is the way it must be returned and with all paper work and warranty information in tack! There are no exceptions.
Product exchanges must be in condition received or refund may be denied.

Purchaser is advised to obtain shipping insurances as need.
• Indicate on back of packing slip, the RMA #, the item you are returning, the reason and the new item(s) you want sent.
• Please be as specific as possible when describing the new item and include the part number.
• Then enclose the invoice with your return.
• The item returned will be credited to the original payment method and the new item(s) will be charged to the same payment method.
• Applicable restocking fees listed in the returns policy above may apply.
• Shipping charges for the returned item are not refundable.
• Shipping will be charged for the new item(s) sent.